Terms & Conditions

Payment
When placing orders for wedding stationery with Bee Designs we ask for a 50% non refundable deposit.
This along with any other payments may be made using Paypal or by cheque or postal order.
Once we have completed the order we   will then ask for the remainder of the balance due before prompt delivery to you.

For all other orders we require the full payment before dispatch.

  Refunds
For items made to order a 50% non refundable deposit is required at the time of ordering. Upon completion and final payment due to the specific individual design of these items we regret that we do not offer a refund, if you are not entirely happy with your final product please contact us within seven days of receipt and we will try and rectify any problems. Please note that if any changes are required there may be an extra charge.

For other items not made to order we will be happy to offer a refund if not entirely satisfied once the item is returned in the packaging and condition it was sent in. We cannot be responsible for loss or damage caused during the delivery.    

  Delivery
All wedding stationery will be sent using recorded delivery which will require a signature and the charges will be stated on the final invoice.
For all other items a postage charge will be included in the final balance, this is a standard £1.50. This amount may vary when ordering multiple items depending on size and weight of package.

We will endeavor to keep items as safe as possible during dispatch, using quality packaging and services. Unfortunately accidents do happen and as a result we cannot be responsible for loss or damage during the delivery.

  Materials Used
As all our products are individually handmade there may be slight   differences to the colours and materials used to those on our website,   we will however try and ensure these do not occur within individual orders.

Privacy   Policy
Please be reassured that any personal details you may give to Bee Designs will under no circumstances be passed on to any third party.  

  Samples
When ordering samples please note the first two samples will be free of charge but any others ordered will be charged at the individual price of that design, if you then decide to continue with the service we offer and place a full order then these costs will be deducted from your final balance.

Proof Reading
Once an order has been placed with us we will then send a sample for you to proof read and make any amendments at this early stage of the process, when you are happy all details are correct and to your desired standard we ask you to sign and date the enclosed compliments slip   and return to us as soon as possible. Any alterations required at a later date could result in charges.